FAX.PLUS incident

Inbound fax issues in some regions

Major Resolved View vendor source →

FAX.PLUS experienced a major incident on March 4, 2021 affecting Inbound Fax (North America) and Inbound Fax (Middle East & Africa) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2021, 05:46 PM UTC
Resolved
Mar 04, 2021, 06:07 PM UTC
Duration
21m
Detected by Pingoru
Mar 04, 2021, 05:46 PM UTC

Affected components

Inbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. identified Mar 04, 2021, 05:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 04, 2021, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2021, 06:07 PM UTC

    This incident has been resolved.