FAX.PLUS incident

Partial outage for inbound & outbound fax in some regions

Major Resolved View vendor source →

FAX.PLUS experienced a major incident on May 5, 2021 affecting Outbound Fax and Inbound Fax (North America) and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2021, 10:19 AM UTC
Resolved
May 05, 2021, 11:03 AM UTC
Duration
44m
Detected by Pingoru
May 05, 2021, 10:19 AM UTC

Affected components

Outbound FaxInbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. identified May 05, 2021, 10:19 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 05, 2021, 10:25 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 05, 2021, 10:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2021, 11:03 AM UTC

    This incident has been resolved.