FAX.PLUS incident

Network connectivity issue in one of our datacenters

Minor Resolved View vendor source →

FAX.PLUS experienced a minor incident on September 10, 2021 affecting Web Application and Cloud Storage and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2021, 12:24 PM UTC
Resolved
Sep 10, 2021, 03:16 PM UTC
Duration
2h 51m
Detected by Pingoru
Sep 10, 2021, 12:24 PM UTC

Affected components

Web ApplicationCloud StorageiOS ApplicationAndroid ApplicationContent Delivery NetworkEmail to FaxSMS Verification DeliveryGoogle Add-onCustomer Support CenterNumber Purchase and Management

Update timeline

  1. investigating Sep 10, 2021, 12:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 10, 2021, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2021, 03:16 PM UTC

    This incident has been resolved.