FAX.PLUS incident

Issues with fax transmission in some regions

Minor Resolved View vendor source →

FAX.PLUS experienced a minor incident on May 12, 2022 affecting Outbound Fax and Inbound Fax (North America) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2022, 09:15 PM UTC
Resolved
May 12, 2022, 09:36 PM UTC
Duration
20m
Detected by Pingoru
May 12, 2022, 09:15 PM UTC

Affected components

Outbound FaxInbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. investigating May 12, 2022, 09:15 PM UTC

    We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

  2. investigating May 12, 2022, 09:20 PM UTC

    We are continuing to investigate this issue.

  3. identified May 12, 2022, 09:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 12, 2022, 09:36 PM UTC

    This incident has been resolved.