FAX.PLUS incident

Issues with fax transmission in some regions

Minor Resolved View vendor source →

FAX.PLUS experienced a minor incident on March 21, 2023 affecting Outbound Fax and Inbound Fax (North America) and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2023, 09:29 AM UTC
Resolved
Mar 21, 2023, 10:12 AM UTC
Duration
42m
Detected by Pingoru
Mar 21, 2023, 09:29 AM UTC

Affected components

Outbound FaxInbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. investigating Mar 21, 2023, 09:29 AM UTC

    We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

  2. monitoring Mar 21, 2023, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 21, 2023, 10:06 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 21, 2023, 10:12 AM UTC

    This incident has been resolved.