FAX.PLUS experienced a major incident on March 19, 2024 affecting Web Application and iOS Application and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-in
Update timeline
- investigating Mar 19, 2024, 12:40 PM UTC
Some users may be experiencing trouble when logging in to Fax.Plus. Our team is currently investigating this issue.
- identified Mar 19, 2024, 12:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2024, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2024, 12:47 PM UTC
This incident has been resolved.