FAX.PLUS incident

Issues with fax transmission in some regions

Major Resolved View vendor source →

FAX.PLUS experienced a major incident on June 21, 2022 affecting Outbound Fax and Inbound Fax (North America) and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 08:30 AM UTC
Resolved
Jun 21, 2022, 08:50 AM UTC
Duration
19m
Detected by Pingoru
Jun 21, 2022, 08:30 AM UTC

Affected components

Outbound FaxInbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. investigating Jun 21, 2022, 08:30 AM UTC

    We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

  2. identified Jun 21, 2022, 08:34 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Jun 21, 2022, 08:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 21, 2022, 08:50 AM UTC

    This incident has been resolved.