FAX.PLUS incident

Network connectivity issue in one of our data centers

Notice Resolved View vendor source →

FAX.PLUS experienced a notice incident on February 16, 2024 affecting Web Application and iOS Application and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 09:19 AM UTC
Resolved
Feb 16, 2024, 10:05 AM UTC
Duration
45m
Detected by Pingoru
Feb 16, 2024, 09:19 AM UTC

Affected components

Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-inZapier IntegrationREST Developer API

Update timeline

  1. investigating Feb 16, 2024, 09:19 AM UTC

    One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.

  2. monitoring Feb 16, 2024, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2024, 10:05 AM UTC

    This incident has been resolved.