FatTail incident

Issue with 'EditIO' and 'EditDrop' Links in AdBook+ OMS Email Notifications

Minor Resolved View vendor source →

FatTail experienced a minor incident on April 27, 2025 affecting AdBook+ Order Management, lasting 77d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2025, 05:37 PM UTC
Resolved
Jul 14, 2025, 02:36 PM UTC
Duration
77d 20h
Detected by Pingoru
Apr 27, 2025, 05:37 PM UTC

Affected components

AdBook+ Order Management

Update timeline

  1. identified Apr 27, 2025, 05:37 PM UTC

    We have identified an issue impacting the 'EditIO' and 'EditDrop' links in OMS email notifications. When users click these links, they are redirected to their AdBook+ landing page instead of the intended Campaign or Drop. This issue does not impact the Portal workflow — email links continue to redirect correctly to specific campaigns within the Portal UI. Our team is actively working on a fix and will provide an update as soon as we have a timeline for the release. We appreciate your patience as we resolve this issue. If you have any questions or concerns, please contact us at support.fattail.com.

  2. resolved Jul 14, 2025, 02:36 PM UTC

    This issues was resolved in our 3.98.01 release.