Fathom incident

Some calls may be slow to complete final transcription

Minor Resolved View vendor source →

Fathom experienced a minor incident on September 16, 2025 affecting Post-Call Processing, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 08:35 PM UTC
Resolved
Sep 16, 2025, 10:52 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 16, 2025, 08:35 PM UTC

Affected components

Post-Call Processing

Update timeline

  1. identified Sep 16, 2025, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 16, 2025, 10:52 PM UTC

    This incident has been resolved.