Fat Zebra incident

Direct Entries Processing Delay For T+3 NAB Merchants - 05/05/2022

Notice Resolved View vendor source →

Fat Zebra experienced a notice incident on May 5, 2022, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 10:32 PM UTC
Resolved
May 05, 2022, 11:08 PM UTC
Duration
35m
Detected by Pingoru
May 05, 2022, 10:32 PM UTC

Update timeline

  1. identified May 05, 2022, 10:32 PM UTC

    There has been a delay in processing direct entries with a processing date of the 05/05/2022 for merchants using our T+3 NAB facility. These direct debits should have been processed at 5pm AEST yesterday afternoon. We are in the process of processing these direct debits now. We will provide further update once all affected direct entries have been processed.

  2. resolved May 05, 2022, 11:08 PM UTC

    This issue has now been resolved. All affected direct entries have now been processed.