Fat Zebra incident

ApplePay Transactions Failing

Notice Resolved View vendor source →

Fat Zebra experienced a notice incident on March 6, 2023, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 03:52 AM UTC
Resolved
Mar 06, 2023, 07:20 AM UTC
Duration
3h 27m
Detected by Pingoru
Mar 06, 2023, 03:52 AM UTC

Update timeline

  1. investigating Mar 06, 2023, 03:52 AM UTC

    We are currently investigating an issue with processing ApplePay transactions. At this stage we believe this is impacting all ApplePay transaction attempts. Please note, this issue is NOT affecting any other payment types, including standard credit card transactions. Our engineers are currently working on a fix and will provide an update as soon a possible.

  2. monitoring Mar 06, 2023, 05:11 AM UTC

    ApplePay transactions are now processing successfully. We will continue to monitor during the afternoon for any further problems.

  3. monitoring Mar 06, 2023, 07:19 AM UTC

    This incident has been resolved.

  4. resolved Mar 06, 2023, 07:20 AM UTC

    This incident has been resolved.