Fat Zebra incident

Switching issue for some banks via MasterCard

Minor Resolved View vendor source →

Fat Zebra experienced a minor incident on May 25, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2023, 05:09 PM UTC
Resolved
May 25, 2023, 04:09 PM UTC
Duration
—
Detected by Pingoru
May 25, 2023, 05:09 PM UTC

Update timeline

  1. resolved May 25, 2023, 05:09 PM UTC

    We are currently monitoring an issue where merchants with Commonwealth Bank, Bendigo Bank and some merchants with NAB are unable to process transactions due to connectivity issues via the MasterCard network. MasterCard have confirmed this is an issue in their systems and we are awaiting further updates. We will provide more details when available. Merchants may be seeing an increase in transactions failing with the response code 91.