Fat Zebra incident

Apple Pay Processing Issue

Major Resolved View vendor source →

Fat Zebra experienced a major incident on September 10, 2023 affecting Hosted Payment Page, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2023, 09:10 PM UTC
Resolved
Sep 10, 2023, 10:53 PM UTC
Duration
1h 42m
Detected by Pingoru
Sep 10, 2023, 09:10 PM UTC

Affected components

Hosted Payment Page

Update timeline

  1. investigating Sep 10, 2023, 09:10 PM UTC

    Merchants using our PayNow service may be experiencing errors processing ApplePay transactions. Our team is investigating and working on a resolution.

  2. monitoring Sep 10, 2023, 10:03 PM UTC

    Apple Pay Transaction Processing has recovered. We are monitoring the operation of the system.

  3. resolved Sep 10, 2023, 10:53 PM UTC

    Apple Pay processing confirmed fully operational.