Fat Zebra incident

ApplePay Session Creation Issue

Notice Resolved View vendor source →

Fat Zebra experienced a notice incident on February 28, 2024, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 09:25 PM UTC
Resolved
Feb 29, 2024, 01:45 AM UTC
Duration
4h 19m
Detected by Pingoru
Feb 28, 2024, 09:25 PM UTC

Update timeline

  1. investigating Feb 28, 2024, 09:25 PM UTC

    Merchants using our paynow service to generate ApplePay Sessions may be experiencing errors (404 - Not Found). Our team is investigating and working on a resolution.

  2. monitoring Feb 28, 2024, 10:57 PM UTC

    The paynow service used to generate ApplePay Sessions has now recovered. We are monitoring the operation of the system.

  3. resolved Feb 29, 2024, 01:45 AM UTC

    The paynow service used to generate ApplePay Sessions is now confirmed fully operational.