FastSpring experienced a notice incident on November 18, 2025 affecting FastSpring System, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
FastSpring System
Update timeline
- investigating Nov 18, 2025, 02:24 PM UTC
Pix payments are currently unavailable due to an ongoing issue with CloudFlare (https://www.cloudflarestatus.com/). No other impact is known at this time, but we continue to monitor.
- resolved Nov 18, 2025, 02:56 PM UTC
Our Engineers are not seeing any continuing impact. Ebanx confirmed on their status page that their systems are now functioning normally. Cloudflare has also confirmed that the issue is resolved and things are back to how it was pre-incident. We consider this issue resolved.