Fastmail incident

Interrupted access to Fastmail services

Minor Resolved

Fastmail experienced a minor incident on August 25, 2026 affecting Login & sessions, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 07:25 PM UTC
Resolved
Aug 26, 2026, 03:41 AM UTC
Duration
8h 16m
Detected by Pingoru
Aug 25, 2026, 07:25 PM UTC

Affected components

Login & sessions

Update timeline

  1. investigating Aug 25, 2026, 07:25 PM UTC

    A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident.

  2. investigating Aug 25, 2026, 08:39 PM UTC

    We're continuing to investigate. A small number of users may experience issues accessing Fastmail services.

  3. monitoring Aug 26, 2026, 12:30 AM UTC

    We expect the service to be restored for affected users, and we are currently monitoring closely.

  4. resolved Aug 26, 2026, 03:41 AM UTC

    This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues.