Fastmail experienced a minor incident on June 26, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 26, 2025, 03:28 PM UTC
Type: Incident Duration: 6 minutes Affected Components: Calendar (CalDAV), Mail delivery, Support Tickets, Mail access (IMAP/POP), File storage (WebDAV), Contacts (CardDAV), Web client and mobile app Jun 26, 15:28:00 GMT+0 - Investigating - Some users are unable to access Fastmail services. We're looking into it. Jun 26, 15:34:00 GMT+0 - Monitoring - We have implemented a fix that should resolve the issue users were having accessing Fastmail services. We are continuing to monitor. Jun 26, 15:34:00 GMT+0 - Resolved - An internal update caused users to lose access to Fastmail services for around 3-5 minutes. We have resolved the issue and do not expect any further interruptions. No mail has been lost.