Fastmail incident

Interrupted access to Fastmail services due to Cloudflare outage

Major Resolved View vendor source →

Fastmail experienced a major incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:30 PM UTC
Resolved
Nov 18, 2025, 12:30 PM UTC
Duration
—
Detected by Pingoru
Nov 18, 2025, 12:30 PM UTC

Update timeline

  1. resolved Nov 18, 2025, 12:30 PM UTC

    Type: Incident Duration: 3 hours and 23 minutes Affected Components: www.fastmail.com Nov 18, 12:30:00 GMT+0 - Identified - An outage at Cloudflare, our external web hosting provider, is preventing some users from accessing www.fastmail.com. Users should still be able to access webmail by going to [app.fastmail.com](http://app.fastmail.com) directly. Cloudflare hosts a large fraction of web content, so users may also see images or external links failing to load in emails. Nov 18, 15:53:08 GMT+0 - Resolved - Cloudflare has reported that this incident has been resolved.