Fastmail experienced a minor incident on May 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 29, 2026, 06:36 AM UTC
Type: Incident Duration: 1 hour and 55 minutes Affected Components: General Availability, Mail delivery, Web client and mobile app May 29, 06:36:00 GMT+0 - Investigating - A small number of users are experiencing issues with sending and receiving messages, as well as accessing the app. May 29, 07:01:01 GMT+0 - Monitoring - We have restored the affected services by failing over to our secondary servers. We're continuing to monitor. May 29, 06:36:01 GMT+0 - Identified - We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix. May 29, 08:30:48 GMT+0 - Resolved - This incident has been resolved. We have successfully failed back to our primary servers, and all services are operating normally. No mail has been lost.