Fastmail incident

Interrupted access to Fastmail services

Minor Resolved

Fastmail experienced a minor incident on May 29, 2026 affecting General Availability and Web client and mobile app and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:07 PM UTC
Resolved
May 30, 2026, 12:00 AM UTC
Duration
1h 53m
Detected by Pingoru
May 29, 2026, 10:07 PM UTC

Affected components

General AvailabilityWeb client and mobile appMail delivery

Update timeline

  1. investigating May 29, 2026, 10:07 PM UTC

    A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident.

  2. identified May 29, 2026, 10:12 PM UTC

    We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix.

  3. monitoring May 29, 2026, 10:45 PM UTC

    We have restored the affected services and we are continuing to monitor.

  4. resolved May 30, 2026, 12:00 AM UTC

    This incident has been resolved. All services are back to operational. No mail has been lost.