Fastmail incident

Some users experienced interrupted access to Fastmail services.

Minor Resolved View vendor source →

Fastmail experienced a minor incident on April 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2025, 03:00 AM UTC
Resolved
Apr 05, 2025, 03:00 AM UTC
Duration
—
Detected by Pingoru
Apr 05, 2025, 03:00 AM UTC

Update timeline

  1. resolved Apr 05, 2025, 03:00 AM UTC

    Type: Incident Duration: 3 hours and 24 minutes Affected Components: Web client and mobile app Apr 5, 03:00:00 GMT+0 - Identified - We have identified a server outage that has caused interrupted access to Fastmail services. We have mitigated this and the issue should be resolved for users at this time. We are continuing to investigate and no mail has been lost during this time. Apr 5, 05:37:40 GMT+0 - Monitoring - The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor. Apr 5, 06:24:26 GMT+0 - Resolved - We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.