Fastmail experienced a minor incident on May 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 14, 2025, 02:51 AM UTC
Type: Incident Duration: 34 minutes Affected Components: General Availability, Web client and mobile app May 14, 02:51:00 GMT+0 - Investigating - May 14, 02:58:00 GMT+0 - Monitoring - The issue has been resolved, and we're actively monitoring the situation. May 14, 03:25:02 GMT+0 - Resolved - We experienced a brief issue that affected access to the web UI for a small number of users. Access to most services remained unaffected, and no email was lost. The issue was quickly identified and resolved within minutes.