Fasthosts experienced a minor incident on May 8, 2025 affecting Webmail Interface and Webhosting, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Webmail InterfaceWebhosting
Update timeline
- investigating May 08, 2025, 08:17 AM UTC
We are currently experiencing an issue with a database providing services to our FTP , webmail & Legacy web server products , this is being investigated currently and we hope to have this resolved very shortly.
- investigating May 08, 2025, 08:18 AM UTC
We are continuing to investigate this issue.
- investigating May 08, 2025, 08:20 AM UTC
The issue affecting our legacy web servers and FTP products should now be resolved, we are still working on returning webmail to operational status
- resolved May 08, 2025, 09:16 AM UTC
The issue affecting webmail has now been resolved and we are monitoring this, apologies for any inconvenience this has caused.