Fasthosts incident

Email Forwarding Issue

Major Resolved View vendor source →

Fasthosts experienced a major incident on June 3, 2025 affecting Sending Mail, lasting 8h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 07:47 PM UTC
Resolved
Jun 04, 2025, 04:43 AM UTC
Duration
8h 56m
Detected by Pingoru
Jun 03, 2025, 07:47 PM UTC

Affected components

Sending Mail

Update timeline

  1. investigating Jun 03, 2025, 07:47 PM UTC

    We are receiving reports that emails being forwarded are not reaching their destination. We are looking into what is occurring.

  2. monitoring Jun 04, 2025, 02:16 AM UTC

    We have implemented a fix for the issue. However, we are still monitoring, and it will take a few hours for queued mail to complete processing the backlog.

  3. resolved Jun 04, 2025, 04:43 AM UTC

    This incident is now resolved.