Faros AI incident

GraphQL API not responding

Critical Resolved View vendor source →

Faros AI experienced a critical incident on September 7, 2022 affecting API and Dashboards and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 06:50 PM UTC
Resolved
Sep 07, 2022, 08:12 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 07, 2022, 06:50 PM UTC

Affected components

APIDashboardsWeb Application

Update timeline

  1. investigating Sep 07, 2022, 06:50 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 07, 2022, 07:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 07, 2022, 07:24 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 07, 2022, 07:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 07, 2022, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 07, 2022, 08:12 PM UTC

    This incident has been resolved.