FareHarbor incident

Investigating

Minor Resolved View vendor source →

FareHarbor experienced a minor incident on August 6, 2025, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 11:43 AM UTC
Resolved
Aug 06, 2025, 01:04 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 06, 2025, 11:43 AM UTC

Update timeline

  1. investigating Aug 06, 2025, 11:43 AM UTC

    We are currently investigating an issue with the “Recent activity” logs not being populated for new bookings created on dashboard and online bookings and also for any dashboard edits. We are working to identify the cause and we will provide an update as soon as possible.

  2. identified Aug 06, 2025, 12:13 PM UTC

    We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. monitoring Aug 06, 2025, 12:29 PM UTC

    We've implemented a fix and are seeing "recent activity" logs are being populated now for newly created bookings as well as dashboard edits. The activity logs for the previously impacted bookings will be restored in sometime. We're continuing to closely watch and make sure this issue is fully resolved. Thanks for your patience!

  4. resolved Aug 06, 2025, 01:04 PM UTC

    This incident has been resolved and we're seeing normal performance over the "recent activity" logs. Our apologies for the disruption!