FareHarbor Outage History

FareHarbor is up right now

FareHarbor had 15 outages in the last 2 years totaling 18h 1m of downtime — averaging 0.6 incidents per month.

There were 15 FareHarbor outages since September 24, 2025 totaling 18h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fareharbor.com

Minor August 26, 2026

Issue collection Online Payments

Detected by Pingoru
Aug 26, 2026, 03:26 PM UTC
Resolved
Aug 26, 2026, 04:11 PM UTC
Duration
45m
Affected: Credit Card PaymentRedirect PaymentAlternative Payment Methods
Timeline · 2 updates
  1. monitoring Aug 26, 2026, 03:26 PM UTC

    A fix has been implemented and we are currently monitoring our platform as services come back.

  2. resolved Aug 26, 2026, 04:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026

Issues collecting payments.

Detected by Pingoru
Aug 26, 2026, 02:24 PM UTC
Resolved
Aug 26, 2026, 02:35 PM UTC
Duration
10m
Affected: Credit Card Payment
Timeline · 3 updates
  1. identified Aug 26, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2026, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 16, 2026

Identified availability creation issue

Detected by Pingoru
Aug 16, 2026, 09:18 PM UTC
Resolved
Aug 16, 2026, 10:31 PM UTC
Duration
1h 13m
Affected: Create & Update Availabilities
Timeline · 3 updates
  1. identified Aug 16, 2026, 09:18 PM UTC

    We've identified an issue with availability creation and are in the process of implementing a solution. We sincerely appreciate your patience.

  2. identified Aug 16, 2026, 10:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 16, 2026, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026

Due to an outage affecting our upstream provider, AWS, some FareHarbor services are currently impacted.

Detected by Pingoru
Jul 16, 2026, 09:39 AM UTC
Resolved
Jul 16, 2026, 12:16 PM UTC
Duration
2h 36m
Affected: MarketplaceDesk
Timeline · 2 updates
  1. monitoring Jul 16, 2026, 09:39 AM UTC

    Our engineering team is monitoring the situation. We will provide another update as soon as more information becomes available.

  2. resolved Jul 16, 2026, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 2, 2026

Dashboard Performance Issues

Detected by Pingoru
Jul 02, 2026, 08:46 AM UTC
Resolved
Jul 02, 2026, 09:34 AM UTC
Duration
47m
Affected: Dashboard Booking & Actions
Timeline · 2 updates
  1. investigating Jul 02, 2026, 08:46 AM UTC

    We are currently investigating slowness affecting users.

  2. resolved Jul 02, 2026, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 22, 2026

Resolved Dashboard Slowness

Detected by Pingoru
Jun 22, 2026, 11:20 PM UTC
Resolved
Jun 22, 2026, 10:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Jun 22, 2026, 11:20 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor June 15, 2026

We are currently experiencing delays in processing email notifications

Detected by Pingoru
Jun 15, 2026, 11:30 AM UTC
Resolved
Jun 15, 2026, 12:53 PM UTC
Duration
1h 22m
Affected: Email Delivery
Timeline · 3 updates
  1. investigating Jun 15, 2026, 11:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 15, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

We are currently experiencing an issue affecting some redirect-based online payment methods

Detected by Pingoru
Jun 09, 2026, 03:06 PM UTC
Resolved
Jun 09, 2026, 03:55 PM UTC
Duration
49m
Affected: Redirect Payment
Timeline · 3 updates
  1. identified Jun 09, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 09, 2026, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 1, 2026

Photo Upload Issues

Detected by Pingoru
Jun 01, 2026, 09:02 AM UTC
Resolved
Jun 01, 2026, 11:26 AM UTC
Duration
2h 24m
Affected: Dashboard Booking & Actions
Timeline · 2 updates
  1. investigating Jun 01, 2026, 09:02 AM UTC

    We are investigating an issue affecting photo uploads in the FareHarbor Dashboard. Users may experience errors when attempting to upload images. The issue appears to be related to a disruption with Filestack, our third-party file upload provider. We are working with the vendor and will provide updates as more information becomes available.

  2. resolved Jun 01, 2026, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2026

Fareharbor is experiencing slowness issues.

Detected by Pingoru
May 22, 2026, 05:20 PM UTC
Resolved
May 22, 2026, 05:37 PM UTC
Duration
17m
Affected: Dashboard Booking & Actions
Timeline · 3 updates
  1. investigating May 22, 2026, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring May 22, 2026, 05:30 PM UTC

    We are seeing load times return to normal. We are monitoring the issue.

  3. resolved May 22, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

Image Upload Issue

Detected by Pingoru
Feb 17, 2026, 12:29 PM UTC
Resolved
Feb 17, 2026, 01:40 PM UTC
Duration
1h 10m
Timeline · 2 updates
  1. investigating Feb 17, 2026, 12:29 PM UTC

    We are currently experiencing an issue affecting photo uploads. The problem originates from the third-party service, and we are closely monitoring the situation. We will share updates as soon as they become available.

  2. resolved Feb 17, 2026, 01:40 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice December 5, 2025

Monitoring potential impact due to Cloudflare outage

Detected by Pingoru
Dec 05, 2025, 09:23 AM UTC
Resolved
Dec 05, 2025, 12:45 PM UTC
Duration
3h 22m
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:23 AM UTC

    We’re aware of an ongoing issue with Cloudflare that may affect some online services globally. At this time, FareHarbor systems are operating normally, and we have not received any reports of downtime or disruption. Our team is closely monitoring the situation and will provide updates if we detect any impact on FareHarbor services.

  2. resolved Dec 05, 2025, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025

Investigating

Detected by Pingoru
Oct 21, 2025, 03:19 PM UTC
Resolved
Oct 21, 2025, 04:11 PM UTC
Duration
51m
Affected: Managing Payment
Timeline · 3 updates
  1. investigating Oct 21, 2025, 03:19 PM UTC

    We are currently investigating an issue with the Bookings created via FareHarbor Dock application showing “Overpaid” status on Booking overlay.

  2. identified Oct 21, 2025, 03:34 PM UTC

    We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. resolved Oct 21, 2025, 04:11 PM UTC

    The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.

Read the full incident report →

Major October 20, 2025

Service Degradation Due to External Cloud Provider Issues

Detected by Pingoru
Oct 20, 2025, 10:16 AM UTC
Resolved
Oct 20, 2025, 12:26 PM UTC
Duration
2h 9m
Timeline · 2 updates
  1. identified Oct 20, 2025, 10:16 AM UTC

    We are experiencing a partial outage due to some issue at the end of our public cloud provider. ETA of the same is not know at the moment.

  2. resolved Oct 20, 2025, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →