FareHarbor Outage History

FareHarbor is up right now

Pingoru has recorded 51 incidents for FareHarbor: 14 in the last 12 months and 3 in the last 90 days.

Source: status.fareharbor.com

51incidents recorded
14last 12 months
3last 90 days
92 minutestypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking FareHarbor in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202610 of 744 (0%)
June 202645 of 720 (1%)
July 202623 of 744 (0%)
August 202632 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 513 (0%)

Incidents, newest first

Minor August 26, 2026 Issue collection Online Payments 45m Credit Card Payment, Redirect Payment, Alternative Payment Methods

Started Aug 26, 2026, 03:26 PM UTC· resolved Aug 26, 2026, 04:11 PM UTC

  1. monitoring Aug 26, 2026, 03:26 PM UTC

    A fix has been implemented and we are currently monitoring our platform as services come back.

  2. resolved Aug 26, 2026, 04:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026 Issues collecting payments. 10m Credit Card Payment

Started Aug 26, 2026, 02:24 PM UTC· resolved Aug 26, 2026, 02:35 PM UTC

  1. identified Aug 26, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2026, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 16, 2026 Identified availability creation issue 1h 13m Create & Update Availabilities

Started Aug 16, 2026, 09:18 PM UTC· resolved Aug 16, 2026, 10:31 PM UTC

  1. identified Aug 16, 2026, 09:18 PM UTC

    We've identified an issue with availability creation and are in the process of implementing a solution. We sincerely appreciate your patience.

  2. identified Aug 16, 2026, 10:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 16, 2026, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026 Due to an outage affecting our upstream provider, AWS, some FareHarbor services are currently impacted. 2h 36m Marketplace, Desk

Started Jul 16, 2026, 09:39 AM UTC· resolved Jul 16, 2026, 12:16 PM UTC

  1. monitoring Jul 16, 2026, 09:39 AM UTC

    Our engineering team is monitoring the situation. We will provide another update as soon as more information becomes available.

  2. resolved Jul 16, 2026, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 2, 2026 Dashboard Performance Issues 47m Dashboard Booking & Actions

Started Jul 02, 2026, 08:46 AM UTC· resolved Jul 02, 2026, 09:34 AM UTC

  1. investigating Jul 02, 2026, 08:46 AM UTC

    We are currently investigating slowness affecting users.

  2. resolved Jul 02, 2026, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 22, 2026 Resolved Dashboard Slowness –

Started Jun 22, 2026, 10:00 PM UTC· resolved Jun 22, 2026, 10:00 PM UTC

  1. resolved Jun 22, 2026, 11:20 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor June 15, 2026 We are currently experiencing delays in processing email notifications 1h 22m Email Delivery

Started Jun 15, 2026, 11:30 AM UTC· resolved Jun 15, 2026, 12:53 PM UTC

  1. investigating Jun 15, 2026, 11:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 15, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026 We are currently experiencing an issue affecting some redirect-based online payment methods 49m Redirect Payment

Started Jun 09, 2026, 03:06 PM UTC· resolved Jun 09, 2026, 03:55 PM UTC

  1. identified Jun 09, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 09, 2026, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 1, 2026 Photo Upload Issues 2h 24m Dashboard Booking & Actions

Started Jun 01, 2026, 09:02 AM UTC· resolved Jun 01, 2026, 11:26 AM UTC

  1. investigating Jun 01, 2026, 09:02 AM UTC

    We are investigating an issue affecting photo uploads in the FareHarbor Dashboard. Users may experience errors when attempting to upload images. The issue appears to be related to a disruption with Filestack, our third-party file upload provider. We are working with the vendor and will provide updates as more information becomes available.

  2. resolved Jun 01, 2026, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2026 Fareharbor is experiencing slowness issues. 17m Dashboard Booking & Actions

Started May 22, 2026, 05:20 PM UTC· resolved May 22, 2026, 05:37 PM UTC

  1. investigating May 22, 2026, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring May 22, 2026, 05:30 PM UTC

    We are seeing load times return to normal. We are monitoring the issue.

  3. resolved May 22, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026 Image Upload Issue 1h 10m

Started Feb 17, 2026, 12:29 PM UTC· resolved Feb 17, 2026, 01:40 PM UTC

  1. investigating Feb 17, 2026, 12:29 PM UTC

    We are currently experiencing an issue affecting photo uploads. The problem originates from the third-party service, and we are closely monitoring the situation. We will share updates as soon as they become available.

  2. resolved Feb 17, 2026, 01:40 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice December 5, 2025 Monitoring potential impact due to Cloudflare outage 3h 22m

Started Dec 05, 2025, 09:23 AM UTC· resolved Dec 05, 2025, 12:45 PM UTC

  1. monitoring Dec 05, 2025, 09:23 AM UTC

    We’re aware of an ongoing issue with Cloudflare that may affect some online services globally. At this time, FareHarbor systems are operating normally, and we have not received any reports of downtime or disruption. Our team is closely monitoring the situation and will provide updates if we detect any impact on FareHarbor services.

  2. resolved Dec 05, 2025, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 3, 2025 FareHarbor Dashboard unavailable for some users –

Started Nov 03, 2025, 10:43 AM UTC· resolved Nov 03, 2025, 10:43 AM UTC

  1. resolved Nov 03, 2025, 10:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025 Investigating 51m Managing Payment

Started Oct 21, 2025, 03:19 PM UTC· resolved Oct 21, 2025, 04:11 PM UTC

  1. investigating Oct 21, 2025, 03:19 PM UTC

    We are currently investigating an issue with the Bookings created via FareHarbor Dock application showing “Overpaid” status on Booking overlay.

  2. identified Oct 21, 2025, 03:34 PM UTC

    We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. resolved Oct 21, 2025, 04:11 PM UTC

    The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.

Read the full incident report →

Major October 20, 2025 Service Degradation Due to External Cloud Provider Issues 2h 9m

Started Oct 20, 2025, 10:16 AM UTC· resolved Oct 20, 2025, 12:26 PM UTC

  1. identified Oct 20, 2025, 10:16 AM UTC

    We are experiencing a partial outage due to some issue at the end of our public cloud provider. ETA of the same is not know at the moment.

  2. resolved Oct 20, 2025, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025 Fareharbor is experiencing slowness or loading issues. 1h 27m

Started Aug 19, 2025, 02:58 PM UTC· resolved Aug 19, 2025, 04:26 PM UTC

  1. identified Aug 19, 2025, 02:58 PM UTC

    We are aware that some users may be experiencing slowness or issues with loading specific areas of our platform. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Aug 19, 2025, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2025 Fareharbor is experiencing issues with Online Booking. 38m

Started Aug 18, 2025, 03:21 PM UTC· resolved Aug 18, 2025, 04:00 PM UTC

  1. identified Aug 18, 2025, 03:21 PM UTC

    We are aware that some users may be experiencing issues with Online Booking. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Aug 18, 2025, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2025, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025 FareHarbor is experiencing slowness or loading issues on our FareHarbor Sites 28m Client Websites

Started Jul 29, 2025, 10:49 PM UTC· resolved Jul 29, 2025, 11:17 PM UTC

  1. investigating Jul 29, 2025, 10:49 PM UTC

    We are aware that some users may be experiencing slowness or issues with loading FareHarbor Sites. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. identified Jul 29, 2025, 11:00 PM UTC

    We've identified the issue with FareHarbor Sites and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. resolved Jul 29, 2025, 11:17 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major July 16, 2025 Dashboard errors and booking issues 1h 52m

Started Jul 16, 2025, 09:17 AM UTC· resolved Jul 16, 2025, 11:10 AM UTC

  1. investigating Jul 16, 2025, 09:17 AM UTC

    Our team is currently investigating an issue affecting multiple areas of the dashboard and booking flow. Some users may see error messages when running reports, updating resources/prices, or completing bookings.

  2. investigating Jul 16, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 09:34 AM UTC

    We've revert changes and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  4. resolved Jul 16, 2025, 11:10 AM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major April 21, 2025 Dashboard and Lightframe slowness 15h 6m Client Websites

Started Apr 21, 2025, 05:02 PM UTC· resolved Apr 22, 2025, 08:08 AM UTC

  1. investigating Apr 21, 2025, 05:02 PM UTC

    Our team is investigating this issue. We will provide an update within 30 minutes with more information.

  2. investigating Apr 21, 2025, 05:30 PM UTC

    Our team is continuing to investigate this issue. We will provide an update within 30 minutes with more information.

  3. identified Apr 21, 2025, 05:51 PM UTC

    We've identified the issue with one of our 3rd party vendors and are in the process of implementing a solution. We sincerely appreciate your patience.

  4. monitoring Apr 21, 2025, 06:31 PM UTC

    We have implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  5. monitoring Apr 21, 2025, 08:26 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 21, 2025, 08:55 PM UTC

    We are continuing to monitor for any further issues.

  7. identified Apr 21, 2025, 10:51 PM UTC

    We've identified a second issue and are in the process of implementing a solution. We sincerely appreciate your patience and apologize for any confusion.

  8. monitoring Apr 22, 2025, 12:07 AM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  9. resolved Apr 22, 2025, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2025 Error messaging 3h 13m

Started Apr 17, 2025, 05:20 AM UTC· resolved Apr 17, 2025, 08:33 AM UTC

  1. investigating Apr 17, 2025, 05:20 AM UTC

    We are currently investigating.

  2. monitoring Apr 17, 2025, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results. Thank you for your patience!

  3. resolved Apr 17, 2025, 08:33 AM UTC

    This incident has been resolved and we're back to seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice March 12, 2025 Lightframe and Dashboard Outage –

Started Mar 12, 2025, 03:02 PM UTC· resolved Mar 12, 2025, 03:02 PM UTC

  1. resolved Mar 12, 2025, 03:02 PM UTC

    We experienced an issue causing on fareharbor.com to become unavailable. The issue was identified and has been resolved. We're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major January 29, 2025 Fareharbor is experiencing errors with loading certain functionalities 1h 7m

Started Jan 29, 2025, 05:31 PM UTC· resolved Jan 29, 2025, 06:38 PM UTC

  1. investigating Jan 29, 2025, 05:31 PM UTC

    We are aware that some users may be experiencing errors with loading certain functionalities. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. investigating Jan 29, 2025, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 29, 2025, 06:05 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 29, 2025, 06:11 PM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  5. resolved Jan 29, 2025, 06:38 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor January 23, 2025 Investigating - Bookings and Dashboard 41m

Started Jan 23, 2025, 07:49 PM UTC· resolved Jan 23, 2025, 08:30 PM UTC

  1. investigating Jan 23, 2025, 07:49 PM UTC

    Our team is investigating an issue impacting dashboard updates, reports and some online bookings. We will provide an update within 30 minutes with more information.

  2. monitoring Jan 23, 2025, 08:04 PM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  3. resolved Jan 23, 2025, 08:30 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor January 22, 2025 Investigating - Bookings 35m

Started Jan 22, 2025, 02:24 AM UTC· resolved Jan 22, 2025, 03:00 AM UTC

  1. investigating Jan 22, 2025, 02:24 AM UTC

    Our team is investigating an issue with booking creation. We will provide an update in 30 minutes with more information.

  2. monitoring Jan 22, 2025, 02:42 AM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  3. monitoring Jan 22, 2025, 02:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 22, 2025, 03:00 AM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →