FACEIT incident

CS2: Matches not starting or finishing properly

Minor Resolved View vendor source →

FACEIT experienced a minor incident on April 2, 2026 affecting Subscriptions and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 05:08 PM UTC
Resolved
Apr 02, 2026, 05:08 PM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 05:08 PM UTC

Affected components

SubscriptionsLoginPlayAnti Cheat

Update timeline

  1. investigating Apr 02, 2026, 04:40 PM UTC

    Status: Investigating We're aware of matches that don't start or end properly. We've released a fix and are monitoring as the services recover. Affected components Subscriptions (Operational) Anti Cheat (Degraded performance) Play (Partial outage) Login (Operational)

  2. investigating Apr 02, 2026, 04:52 PM UTC

    Status: Investigating We've temporarily closed the queues due to a service issue. Affected components Subscriptions (Operational) Anti Cheat (Degraded performance) Play (Partial outage) Login (Operational)

  3. resolved Apr 02, 2026, 05:08 PM UTC

    Status: Resolved All service issues have been resolved, you can go back to playing! Affected components Subscriptions (Operational) Anti Cheat (Operational) Play (Operational) Login (Operational)