FACEIT experienced a minor incident on July 9, 2026 affecting Play, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 11:10 PM UTC
Status: Investigating We've temporarily closed all queues to resolve an issue with matches not creating after the most recent CS2 update. Affected components Play (Partial outage)
- identified Jul 09, 2026, 06:28 AM UTC
Status: Identified All CS2 matchmaking queues remain temporarily closed while we work on a fix for the match creation issue, with our next update coming in 1 hour. Affected components Play (Partial outage)
- identified Jul 09, 2026, 07:36 AM UTC
Status: Identified We have identified a fix for the issue and it is currently undergoing testing; we will follow up with further updates shortly. Affected components Play (Partial outage)
- monitoring Jul 09, 2026, 08:39 AM UTC
Status: Monitoring The fix is live and being monitored. Queues are now being reopened gradually. Affected components Play (Partial outage)
- monitoring Jul 09, 2026, 09:31 AM UTC
Status: Monitoring We have rolled out a fix and are monitoring the situation. Affected components Play (Partial outage)
- resolved Jul 09, 2026, 11:06 AM UTC
Status: Resolved All issues resolved, you can go back to playing! Affected components Play (Operational)