Fabrick Outage History
Fabrick is up right nowPingoru has recorded 24 incidents for Fabrick: 10 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 2 | 14 of 744 (2%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 14 of 744 (2%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 520 (0%) |
Incidents, newest first
Notice September 18, 2026 Service degradation and slowdowns on Fabrick services – PSD2 Passive Gateway, VOP - Verification of Payee
Started Sep 18, 2026, 10:30 AM UTC· resolved Sep 18, 2026, 10:30 AM UTC
- resolved Sep 18, 2026, 10:30 AM UTC
Between September 17, 2026 at 23:30 and September 18, 2026 at 01:31, during a scheduled non-critical patch management activity, some Fabrick services experienced performance slowdowns and temporary service degradation. The impact resulted in longer-than-normal response times and potential intermittent issues affecting specific functionalities. The technical team continuously monitored the situation and implemented the necessary mitigation actions to restore expected service levels. The incident has been fully resolved, and all services are operating normally and are under ongoing monitoring. The services involved are: - PSD2 Passive Gateway - VOP - Verification of Payee Fabrick Team Nel periodo compreso tra 17 settembre 2026 alle 23:30 e 18 settembre 2026 alle 01:31, durante un'attività programmata di patch management non critica, alcuni servizi Fabrick hanno registrato rallentamenti e una temporanea degradazione delle prestazioni. L'impatto si è manifestato con tempi di risposta superiori al normale e possibili discontinuità nell'utilizzo di alcune funzionalità. Il team tecnico ha monitorato costantemente l'evento e ha adottato le necessarie azioni di mitigazione per ripristinare i livelli di servizio attesi. L'incidente è completamente rientrato e tutti i servizi risultano pienamente operativi e monitorati. I servizi coinvolti sono: - PSD2 Passive Gateway - VOP - Verification of Payee Team Fabrick
Notice July 20, 2026 Incident on Fabrick Ecommerce services – Fabrick Payment Orchestra, Payment Card Transactions, Alternative Payments
Started Jul 20, 2026, 01:37 PM UTC· resolved Jul 20, 2026, 01:37 PM UTC
- resolved Jul 20, 2026, 01:37 PM UTC
Due to a technical issue, performance slowdowns and interruptions were identified between 3:04 pm (CEST) and 3:18 pm (CEST) on 20/07/2026, which may have caused delays in accessing and using online services, as well as in the processing of e‑commerce payments. The services involved are: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team A causa di un problema tecnico, sono stati rilevati rallentamenti e interruzioni tra le ore 15:04 (CEST) e le ore 15:18 (CEST) del 20/07/2026, che potrebbero aver causato ritardi nell’accesso e nell’utilizzo dei servizi online, nonché nell’elaborazione dei pagamenti e‑commerce. I servizi coinvolti sono: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team
Minor July 13, 2026 Incident on Fabrick Dashboard 13h 30m
Started Jul 13, 2026, 10:30 PM UTC· resolved Jul 14, 2026, 12:00 PM UTC
- resolved Jul 14, 2026, 12:50 PM UTC
On 14/07/2026 from 12:45 AM CEST to 2:00 PM CEST, the Dashboard was unavailable due to a technical issue that was already identified and resolved. We apologize for the inconvenience. Team Fabrick In data 14/07/20266, a causa di un problema tecnico identificato e già risolto, ci sono stati disservizi sull’accesso alla Dashboard dalle ore 12:45 alle 14:00. Ci scusiamo per il disservizio Team Fabrick
Minor May 19, 2026 Incident on Fabrick services 12h 57m Conto API Pagamenti (SEPA, SCT, SDD), 152952 - PSD2 Active Gateway, Fabrick PASS, 150176 - PSD2 Active Gateway and 15 more
Started May 19, 2026, 12:55 PM UTC· resolved May 20, 2026, 01:53 AM UTC
- identified May 19, 2026, 12:55 PM UTC
We are currently experiencing an issue on SEPA instant caused by an external third-party provider. We are in contact with the provider and they are actively working on it. Our team is monitoring the situation and will provide further updates as soon as they become available. The services involved are: Banking as a services PSD2 Passive Gateway PSD2 Active Gateway SME Banking Fabrick PASS Fabrick Team Stiamo attualmente riscontrando un problema sul servizio SEPA Instant causato da un fornitore terzo esterno. Siamo in contatto con il fornitore, che è già al lavoro per la risoluzione. Il nostro team sta monitorando la situazione e forniremo ulteriori aggiornamenti appena disponibili. I servizi coinvolti sono: Banking as a services PSD2 Passive Gateway PSD2 Active Gateway SME Banking Fabrick PASS Team Fabrick
- identified May 19, 2026, 03:56 PM UTC
The incident is still ongoing. Technical investigations are continuing together with the external provider, who has planned a rollback around 02:30 CEST. After the rollback, we will provide a further update. Fabrick Team L’incident è ancora in corso. Le verifiche tecniche stanno proseguendo insieme al provider esterno, che ha pianificato un rollback intorno alle 02:30 CEST. Dopo il rollback, forniremo un nuovo aggiornamento. Team Fabrick
- resolved May 20, 2026, 01:53 AM UTC
This incident has been resolved.
Major May 6, 2026 Incident on SME Banking services 54m 150176 - SME Banking
Started May 06, 2026, 08:50 AM UTC· resolved May 06, 2026, 09:44 AM UTC
- identified May 06, 2026, 08:50 AM UTC
Starting from today at 08:15, we are experiencing intermittent errors in the SME Banking Product. The service involved is: "150176 - SME Banking" Our team is actively working on it and will provide further updates as soon as they become available. Fabrick Team A partire da oggi alle 08:15 si stanno verificando errori intermittenti sul prodotto SME Banking. Il servizio coinvolto è: "150176 - SME Banking" Il nostro team è al lavoro e forniremo ulteriori aggiornamenti appena disponibili. Team Fabrick
- monitoring May 06, 2026, 09:27 AM UTC
The issue has been resolved and no further errors have been observed since 10:55. We are still monitoring the situation and expect to close the incident shortly. Fabrick Team Il problema è stato risolto e dalle 10:55 non sono stati più osservati errori. Stiamo ancora monitorando la situazione e prevediamo di chiudere l’incident a breve. Team Fabrick
- resolved May 06, 2026, 09:44 AM UTC
We confirm that the incident was closed at 10:55 and that the services are now working correctly again. Fabrick Team Confermiamo che l’incident è stato chiuso alle 10:55 e che i servizi sono tornati a funzionare correttamente. Team Fabrick
Minor April 9, 2026 Incident on Fabrick services - Banking as a services (Payment SEPA) 1h 25m Conto API Pagamenti (SEPA, SCT, SDD)
Started Apr 09, 2026, 11:11 AM UTC· resolved Apr 09, 2026, 12:37 PM UTC
- investigating Apr 09, 2026, 11:11 AM UTC
Starting from today at 10:47, we are experiencing slowdowns in the Banking as a service (Payment SEPA) Product. The service involved is: Banking as a services Our team is actively working on it and will provide further updates as soon as they become available. Fabrick Team A partire da oggi alle 10:47 si stanno verificando rallentamenti sul prodotto Banking as a services (Payment SEPA). Il servizio coinvolto è: Banking as a services Il nostro team è al lavoro e forniremo ulteriori aggiornamenti appena disponibili. Team Fabrick
- resolved Apr 09, 2026, 12:37 PM UTC
The issue was resolved at 01:04 PM CEST and all services are now fully operational. The service involved is: Banking as a services Fabrick Team Il problema è stato risolto alle 13:04 e tutti i servizi sono ora pienamente operativi. Il servizio coinvolto è: Banking as a services Team Fabrick
Notice August 18, 2025 PRE-PRODUCTION - Service discontinuity 27m Conto API Pagamenti (SEPA, SCT, SDD), Check IBAN, 152003 - Payment Hub, 150176 - Personal Financial Management and 35 more
Started Aug 18, 2025, 07:43 AM UTC· resolved Aug 18, 2025, 08:10 AM UTC
- investigating Aug 18, 2025, 07:43 AM UTC
We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Kind regards, Fabrick Team Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Cordiali Saluti, Fabrick Team
- resolved Aug 18, 2025, 08:10 AM UTC
The slowdowns affecting the PRE-PRODUCTION environment of the Fabrick Platform have been resolved. Operations have been restored and the service is now back to normal levels. Kind regards, Fabrick Team I rallentamenti riscontrati nell’ambiente di PREPRODUZIONE di Fabrick Platform sono stati risolti. L’operatività è stata ripristinata e il servizio è tornato ai livelli abituali. Cordiali Saluti, Fabrick Team
Notice June 6, 2025 Discontinuità di servizio in ambiente di PREPRODUZIONE / Service discontinuity in PRE-PRODUCTION environment 4h 50m Conto API Pagamenti (SEPA, SCT, SDD), Check IBAN, 152003 - Payment Hub, 150176 - Personal Financial Management and 28 more
Started Jun 06, 2025, 08:18 AM UTC· resolved Jun 06, 2025, 01:09 PM UTC
- investigating Jun 06, 2025, 08:18 AM UTC
Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Team Fabrick ------------------------------------------------------- We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Team Fabrick
- resolved Jun 06, 2025, 01:09 PM UTC
This incident has been resolved.