Fabrick experienced a minor incident on December 15, 2025 affecting Fabrick Payment Orchestra and Payment Card Transactions and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2025, 09:20 AM UTC
Due to some issues we identified we are experiencing slowdowns and interruptions in accessing and using online services and in the operation of payments related to the Ecommerce. The services involved are: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team A causa di un problema tecnico che abbiamo identificato si stanno riscontrando rallentamenti e interruzioni nell’accesso e nell’utilizzo dei servizi online e nel funzionamento di pagamenti relativi all'Ecommerce. I servizi coinvolti sono: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Team Fabrick
- identified Dec 15, 2025, 10:09 AM UTC
We are still investigating and analyzing the issue to restore full service functionality as soon as possible. Our team is actively working on it and will provide further updates as soon as they become available. The services involved are: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team Stiamo ancora verificando e analizzando il problema per ripristinare la piena operatività dei servizi nel più breve tempo possibile. Il nostro team è al lavoro e forniremo ulteriori aggiornamenti appena disponibili. I servizi coinvolti sono: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Team Fabrick
- resolved Dec 15, 2025, 10:41 AM UTC
The issue was resolved at 11:27 CEST and all services are now fully operational. The services involved are: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team Il problema è stato risolto alle 11:27 CEST e tutti i servizi sono ora pienamente operativi. I servizi coinvolti sono: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Team Fabrick