F5 Outage History

F5 is aware of service degradation for our Alert notification system preventing Email based alerts from being delivered. We have identified the source of this issue and are actively working to resolve this.

We are continuing to monitor this situation. Microsoft is currently working on the issue, however they have not provided a timeline for resolving the limitation. To minimize potential data traffic disruptions, we recommend you considering one of the following courses of action: 1. Recreate your deployments in an alternative Azure region such as East US 2. 2. If remaining in the East US region is necessary, transition to the NGINXaaS Standard V2 plan for improved stability and reliability. Please note that the NGINXaaS Basic plan does not include a Service Level Agreement (SLA) and is designed primarily for trials, development, and testing purposes. For further information, refer to the NGINXaaS for Azure documentation, including instructions on migrating from the Basic plan to the Standard V2 plan.

Microsoft has messaged that the limited capacity situation will remain for the foreseeable future. We are therefore accelerating a near term mitigation plan to replace the virtual machine (VM) type used in the East US region for all Basic deployments with a more readily available type. This effort will take approximately a week to be completed. If you need an alternative solution, you can take one of the following courses of action: 1. Recreate your deployments in an alternative Azure region such as East US 2. 2. If remaining in the East US region is necessary, transition to the NGINXaaS Standard V2 plan for improved stability and reliability. Please note that the NGINXaaS Basic plan does not include a Service Level Agreement (SLA) and is designed primarily for trials, development, and testing purposes. For further information, refer to the NGINXaaS for Azure documentation, including instructions on migrating from the Basic plan to the Standard V2 plan.