F5 incident
F5 Distributed Cloud - Service Degradation - AI powered Web Application Firewall - INC-20260825-498
F5 experienced a notice incident on August 25, 2026, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 25, 2026, 04:39 PM UTC
This advisory is to inform you that we are currently investigating reports of service degradation affecting AI powered Web Application Firewall We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 16:24 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
- resolved Aug 25, 2026, 05:44 PM UTC
The F5 Distributed Cloud team had successfully resolved the issue affecting AI powered Web Application Firewall, we can confirm that no further impact was observed and all services are operating normally. Our teams have validated system stability. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.