F5 incident
F5 Distributed Cloud - Service Degradation- Regional Edge- NewYork (NY8)- INC-20260821-495
F5 experienced a minor incident on August 21, 2026 affecting New York (ny8), NY, United States, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 21, 2026, 05:57 AM UTC
The F5 Distributed Cloud team has identified a performance degradation issue specific to the New York Regional Edge and is conducting urgent maintenance to address the problem. While there will be no traffic impact, customers may notice CE tunnels appearing as down. We are working diligently to resolve this matter promptly and will share further updates as soon as we have more information. Thank you for your patience and understanding during this time.
- monitoring Aug 21, 2026, 07:21 AM UTC
The F5 Distributed Cloud team has successfully completed the emergency maintenance to address the issue at the New York Regional Edge. We are now actively monitoring the environment to ensure ongoing stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.
- resolved Aug 21, 2026, 10:02 AM UTC
The F5 Distributed Cloud team has successfully resolved the issue of the New York Regional Edge. After thorough monitoring, we can confirm that no additional impact has been observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.