F5 incident
F5 Distributed Cloud - Service Degradation - Delay in Access Logs - INC-20260730-490
F5 is currently experiencing a minor incident affecting Customer Dashboard, which began 5h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 12:44 PM UTC
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR (Global Log Relay) and access logs within the Distributed Cloud environment. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 12:38 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
- identified Jul 30, 2026, 01:26 PM UTC
The F5 Distributed Cloud Support Team has identified a delay in access logs appearing in the Distributed Cloud Console UI. Global Log Receiver (GLR) functionality remains at its usual operating levels. All XC Console core services continue to function as expected without disruption. Our engineering team is actively investigating the access log delay to ensure prompt resolution. Updates will be shared as soon as we have more information. Thank you for your patience and understanding.
- monitoring Jul 30, 2026, 03:31 PM UTC
The F5 Distributed Cloud Team has resolved an issue that was causing a delay in access logs appearing in the Distributed Cloud Console UI. The system is now fully operational, and we will continue to monitor it closely to ensure stability. Thank you for your patience and understanding during this time.