F5 NGINXaaS having issues to new deployments in East US2 and West US3 regions INC-20260205-437

Update timeline

1. investigating Feb 05, 2026, 11:43 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting NGINXaaS for Azure deployment creation failing in eastus2 and westus3 in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 02/05/2026, 23:39 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. identified Feb 06, 2026, 12:05 AM UTC

   The F5 NGINXaaS team has identified an issue where creation of new NGINXaaS for Azure deployments is failing in the East US2 and West US3 regions. Existing deployments are not affected and continue to operate normally. All other operations are functioning as expected, and all other regions are not impacted. Our partner team at Microsoft is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available. If you are experiencing a critical business impact, please contact our support team (https://my.f5.com/manage/s/createcase).

3. resolved Feb 09, 2026, 06:54 PM UTC

   The F5 NGINXaaS team has implemented a fix to resolve this issue. NGINXaaS for Azure deployment creation is now functioning normally in the East US2 and West US3 regions. If you are still experiencing issues with your deployments, please reach out to our support team at https://my.f5.com/manage/s/createcase.