F-Secure Outage History

F-Secure is up right now

F-Secure had 5 outages in the last 2 years totaling 1135h 15m of downtime — averaging 0.2 incidents per month.

There were 5 F-Secure outages since April 29, 2025 totaling 1135h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.f-secure.com

Notice September 2, 2026

My F-Secure: Service Disruption

Detected by Pingoru
Sep 02, 2026, 11:15 AM UTC
Resolved
Sep 03, 2026, 11:32 AM UTC
Duration
1d
Affected: Customer Lifecycle ManagementCustomer Lifecycle ManagementCustomer Lifecycle Management
Timeline · 6 updates
  1. investigating Sep 02, 2026, 11:15 AM UTC

    We are currently investigating an issue affecting My F-Secure that may cause errors or failed requests for some users. Our team is actively working to identify the cause and restore normal service. We will provide an update as soon as we have more information. We regret any inconvenience this may cause.

  2. identified Sep 02, 2026, 11:53 AM UTC

    We have identified the cause of an issue affecting login, account setup, and verification for some My F-Secure users, and our team is actively working on a resolution. We apologise for the inconvenience and will provide a further update shortly.

  3. identified Sep 02, 2026, 12:36 PM UTC

    We have identified the cause of the issue affecting login and account access for My F-Secure users and are now rolling out a fix. We apologise for the inconvenience and will provide a further update once service is restored.

  4. identified Sep 02, 2026, 01:12 PM UTC

    We are continuing to work on resolving the issue affecting login and account access for My F-Secure users. The fix is taking longer than initially expected due to complications in the deployment process. We apologise for the ongoing inconvenience and will provide a further update as soon as we have more information.

  5. monitoring Sep 02, 2026, 02:11 PM UTC

    The issue affecting My F-Secure login and account access has been resolved. All services are now operating normally. We apologise for the inconvenience and thank you for your patience.

  6. resolved Sep 03, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026

[Resolved] Service Notification – Activation Failures (APAC/Japan Region)

Detected by Pingoru
Jul 28, 2026, 10:34 AM UTC
Resolved
Jul 29, 2026, 10:36 AM UTC
Duration
1d
Affected: Customer Lifecycle Management
Timeline · 3 updates
  1. investigating Jul 28, 2026, 10:34 AM UTC

    We are currently investigating an issue affecting account activations for partners in the APAC/Japan region. Impact: Some customer activations in this region are failing to complete. Root cause: The issue stems from a backend infrastructure component in our APAC environment currently returning intermittent server errors, which prevents the final step of the activation process from completing. Current status: Our engineering team has identified the affected component and is actively working to restore full service. We expect to redeploy the affected service shortly to resolve the errors. Next update: We will notify you as soon as the issue is resolved, or within 1 hour if remediation takes longer than expected. We regret any inconvenience this may cause your customers.

  2. monitoring Jul 28, 2026, 10:54 AM UTC

    We're writing to confirm that the activation issue affecting partners in the APAC/Japan region has been resolved. Summary: Earlier today, a backend infrastructure fault in our ap-northeast-1 environment caused intermittent server errors, which prevented some customer activations in the region from completing. Resolution: Our engineering team identified and restored the affected service. Activations are now processing normally, and we've confirmed no further errors since the fix was applied. We regret any inconvenience this may have caused your customers, and thank you for your patience.

  3. resolved Jul 29, 2026, 10:36 AM UTC

    We're writing to confirm that the activation issue affecting partners in the APAC/Japan region has been resolved. Summary: Yesterday, a backend infrastructure fault in our ap-northeast-1 environment caused intermittent server errors, which prevented some customer activations in the region from completing. Resolution: Our engineering team identified and restored the affected service. Activations are now processing normally, and we've confirmed no further errors since the fix was applied. We regret inconvenience this may have caused your customers, and thank you for your patience.

Read the full incident report →

Notice September 26, 2025

F-Secure ID Monitoring Internal Error

Detected by Pingoru
Sep 26, 2025, 05:14 AM UTC
Resolved
Nov 10, 2025, 07:40 AM UTC
Duration
45d 2h
Affected: IdentityIdentityIdentity
Timeline · 3 updates
  1. identified Sep 26, 2025, 05:14 AM UTC

    We are currently having an issue with ID Monitoring in F-Secure Total. The visible effect of this is that users will receive an internal error page when using ID Monitoring. The user cannot add a new monitoring entry/item. We are working to fix the issue as soon as possible. Note: There is no impact on any existing installations and security features.

  2. monitoring Sep 26, 2025, 09:12 AM UTC

    The issue has been fixed and ID Monitoring is working normally again.

  3. resolved Nov 10, 2025, 07:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2025

My F-Secure and Partner Portal are down

Detected by Pingoru
Jul 01, 2025, 08:38 AM UTC
Resolved
Jul 01, 2025, 11:28 AM UTC
Duration
2h 49m
Affected: Customer Lifecycle ManagementCustomer Lifecycle ManagementCustomer Lifecycle Management
Timeline · 2 updates
  1. investigating Jul 01, 2025, 08:38 AM UTC

    We are currently having an issue with My F-Secure and Partner Portal. Users will not be able to access these sites to manage and install F-Secure products. There is no impact on any existing installations and security features.

  2. resolved Jul 01, 2025, 11:28 AM UTC

    The issue has been fixed. Logins and installs work again as expected.

Read the full incident report →

Notice April 29, 2025

F-Secure Partner Portal is down

Detected by Pingoru
Apr 29, 2025, 12:02 PM UTC
Resolved
Apr 29, 2025, 01:45 PM UTC
Duration
1h 42m
Affected: ProtectionProtectionProtectionIdentityIdentityIdentityPrivacyPrivacyPrivacyCustomer Lifecycle ManagementCustomer Lifecycle ManagementCustomer Lifecycle Management
Timeline · 2 updates
  1. investigating Apr 29, 2025, 12:02 PM UTC

    We would like to let you know that unfortunately Partner Portal is down at the moment. Logins for partners are not working. We are working to fix the issue as soon as possible.

  2. resolved Apr 29, 2025, 01:45 PM UTC

    We have successfully fixed the issue with Partner Portal. Login is working again as expected.

Read the full incident report →