F-Secure incident

F-Secure ID Monitoring Internal Error

Notice Resolved View vendor source →

F-Secure experienced a notice incident on September 26, 2025 affecting Identity and Identity and 1 more component, lasting 45d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 05:14 AM UTC
Resolved
Nov 10, 2025, 07:40 AM UTC
Duration
45d 2h
Detected by Pingoru
Sep 26, 2025, 05:14 AM UTC

Affected components

IdentityIdentityIdentity

Update timeline

  1. identified Sep 26, 2025, 05:14 AM UTC

    We are currently having an issue with ID Monitoring in F-Secure Total. The visible effect of this is that users will receive an internal error page when using ID Monitoring. The user cannot add a new monitoring entry/item. We are working to fix the issue as soon as possible. Note: There is no impact on any existing installations and security features.

  2. monitoring Sep 26, 2025, 09:12 AM UTC

    The issue has been fixed and ID Monitoring is working normally again.

  3. resolved Nov 10, 2025, 07:40 AM UTC

    This incident has been resolved.