F-Secure incident

My F-Secure and Partner Portal are down

Notice Resolved View vendor source →

F-Secure experienced a notice incident on July 1, 2025 affecting Customer Lifecycle Management and Customer Lifecycle Management and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 08:38 AM UTC
Resolved
Jul 01, 2025, 11:28 AM UTC
Duration
2h 49m
Detected by Pingoru
Jul 01, 2025, 08:38 AM UTC

Affected components

Customer Lifecycle ManagementCustomer Lifecycle ManagementCustomer Lifecycle Management

Update timeline

  1. investigating Jul 01, 2025, 08:38 AM UTC

    We are currently having an issue with My F-Secure and Partner Portal. Users will not be able to access these sites to manage and install F-Secure products. There is no impact on any existing installations and security features.

  2. resolved Jul 01, 2025, 11:28 AM UTC

    The issue has been fixed. Logins and installs work again as expected.