Exxas incident

Connection failure on some web server

Minor Resolved View vendor source →

Exxas experienced a minor incident on February 11, 2023 affecting Business Platform and API, lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2023, 11:51 AM UTC
Resolved
Feb 11, 2023, 05:52 PM UTC
Duration
6h
Detected by Pingoru
Feb 11, 2023, 11:51 AM UTC

Affected components

Business PlatformAPI

Update timeline

  1. investigating Feb 11, 2023, 11:51 AM UTC

    We are currently experiencing some connection issues with Exxas. Our technicians are working hard to find a solution.

  2. identified Feb 11, 2023, 12:40 PM UTC

    Our technicians have identified the problem and are working hard to resolve it.

  3. identified Feb 11, 2023, 04:56 PM UTC

    The problem has been resolved. The systems are accessible again and can be used. We are continuing to monitor the situation as a precautionary measure.

  4. monitoring Feb 11, 2023, 04:57 PM UTC

    The problem has been resolved. The systems are accessible again and can be used. We are continuing to monitor the situation as a precautionary measure.

  5. resolved Feb 11, 2023, 05:52 PM UTC

    The malfunction has been completely fixed.