Exxas incident

Our communications provider's infrastructure is experiencing a disruption

Major Resolved View vendor source →

Exxas experienced a major incident on March 3, 2026 affecting Support and customer service, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 04:12 PM UTC
Resolved
Mar 03, 2026, 04:35 PM UTC
Duration
22m
Detected by Pingoru
Mar 03, 2026, 04:12 PM UTC

Affected components

Support and customer service

Update timeline

  1. identified Mar 03, 2026, 04:12 PM UTC

    We are currently unavailable by phone. Our telephone provider is experiencing infrastructure issues. Incoming and outgoing calls are not possible. The operation of the Exxas platform is not affected.

  2. resolved Mar 03, 2026, 06:25 PM UTC

    The phone service disruption has been resolved by our provider.