Exxas Outage History

Exxas is up right now

Exxas had 5 outages in the last 2 years totaling 16h 28m of downtime — averaging 0.2 incidents per month.

There were 5 Exxas outages since August 16, 2024 totaling 16h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.exxas.net

Major March 3, 2026

Our communications provider's infrastructure is experiencing a disruption

Detected by Pingoru
Mar 03, 2026, 04:12 PM UTC
Resolved
Mar 03, 2026, 04:35 PM UTC
Duration
22m
Affected: Support and customer service
Timeline · 2 updates
  1. identified Mar 03, 2026, 04:12 PM UTC

    We are currently unavailable by phone. Our telephone provider is experiencing infrastructure issues. Incoming and outgoing calls are not possible. The operation of the Exxas platform is not affected.

  2. resolved Mar 03, 2026, 06:25 PM UTC

    The phone service disruption has been resolved by our provider.

Read the full incident report →

Major November 18, 2025

Cloudflare's global network (DNS/CDN) is experiencing issues

Detected by Pingoru
Nov 18, 2025, 12:10 PM UTC
Resolved
Nov 18, 2025, 04:50 PM UTC
Duration
4h 39m
Affected: Business PlatformAPIApps for iOS/Android
Timeline · 7 updates
  1. monitoring Nov 18, 2025, 11:58 AM UTC

    Between 12:43 and 12:49, Cloudflare's global network experienced issues. Many websites, apps, portals, and Exxas were unavailable. After 5 minutes, Exxas was accessible again. We are monitoring the situation. There are currently partial interruptions.

  2. monitoring Nov 18, 2025, 12:10 PM UTC

    Exxas itself, the application, web servers, databases etc. are all running smoothly. There is no data interruption. Cloudflare's global network is currently experiencing problems, which is why you cannot connect to Exxas. For more information on Cloudflare's status, please visit: https://www.cloudflarestatus.com

  3. monitoring Nov 18, 2025, 12:14 PM UTC

    Access to Exxas is possible again. We are continuing to monitor the situation.

  4. monitoring Nov 18, 2025, 12:27 PM UTC

    Global Network of Cloudflare is down again. Exxas is currently unavailable.

  5. monitoring Nov 18, 2025, 12:35 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Nov 18, 2025, 03:41 PM UTC

    We have not detected any further connection interruptions since 15:37. We are continuing to monitor the situation. For more information about the Cloudflare major outage, please visit https://www.srf.ch/news/international/ursache-unklar-ausfall-laut-cloudflare-behoben-chatgpt-und-x-wieder-erreichbar.

  7. resolved Nov 18, 2025, 04:50 PM UTC

    We are discontinuing monitoring.

Read the full incident report →

Major January 8, 2025

Connection error to API

Detected by Pingoru
Jan 08, 2025, 08:27 AM UTC
Resolved
Jan 08, 2025, 03:38 PM UTC
Duration
7h 10m
Affected: API
Timeline · 3 updates
  1. investigating Jan 08, 2025, 08:27 AM UTC

    Currently it is not possible to connect to the API of Exxas (api.exxas.net). Our technicians are analyzing the problem.

  2. monitoring Jan 08, 2025, 12:41 PM UTC

    We were able to identify the problem and have already implemented a fix. The API (api.exxas.net) is available again and we are monitoring if performance is OK.

  3. resolved Jan 08, 2025, 03:38 PM UTC

    We were able to fix the connection interruption with the API. Only the API with external apps was affected by this partial outtage.

Read the full incident report →

Minor August 19, 2024

Degraded performance

Detected by Pingoru
Aug 19, 2024, 03:15 PM UTC
Resolved
Aug 19, 2024, 03:18 PM UTC
Duration
2m
Affected: Business PlatformAPI
Timeline · 3 updates
  1. investigating Aug 19, 2024, 03:15 PM UTC

    The performance of Exxas is degraded. We observe and identify the fault.

  2. monitoring Aug 19, 2024, 03:17 PM UTC

    The load balancing had a delay. Additional power resources were automatically allocated in the meantime.

  3. resolved Aug 19, 2024, 03:18 PM UTC

    The platform runs with it's usual high performance.

Read the full incident report →

Minor August 16, 2024

We are not available by phone

Detected by Pingoru
Aug 16, 2024, 07:14 AM UTC
Resolved
Aug 16, 2024, 11:27 AM UTC
Duration
4h 13m
Affected: Support and customer service
Timeline · 3 updates
  1. investigating Aug 16, 2024, 07:14 AM UTC

    Our communication provider is experiencing a disruption. We are currently unavailable by phone on our main and direct numbers. Video conferencing and internal communication are still possible.

  2. identified Aug 16, 2024, 07:18 AM UTC

    The communication provider has identified the problem and is working to resolve it.

  3. resolved Aug 16, 2024, 11:27 AM UTC

    The interruption with the communication provider has been resolved. We can be reached again by phone on the main number and direct numbers.

Read the full incident report →