Exxas experienced a minor incident on August 16, 2024 affecting Support and customer service, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Support and customer service
Update timeline
- investigating Aug 16, 2024, 07:14 AM UTC
Our communication provider is experiencing a disruption. We are currently unavailable by phone on our main and direct numbers. Video conferencing and internal communication are still possible.
- identified Aug 16, 2024, 07:18 AM UTC
The communication provider has identified the problem and is working to resolve it.
- resolved Aug 16, 2024, 11:27 AM UTC
The interruption with the communication provider has been resolved. We can be reached again by phone on the main number and direct numbers.