Extole incident

Consumer API 404s for /zones Requests

Major Resolved View vendor source →

Extole experienced a major incident on November 22, 2025 affecting Pod 0 and Pod 1 and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2025, 06:44 PM UTC
Resolved
Nov 22, 2025, 07:35 PM UTC
Duration
51m
Detected by Pingoru
Nov 22, 2025, 06:44 PM UTC

Affected components

Pod 0Pod 1Campaign PublishingPod 2Pod 3Pod 4Pod 5Pod 6Pod 7Pod 8

Update timeline

  1. identified Nov 22, 2025, 06:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 22, 2025, 06:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 22, 2025, 06:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 22, 2025, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 22, 2025, 07:35 PM UTC

    This incident has been resolved.