Extole incident

Consumer API Response Delays

Minor Resolved View vendor source →

Extole experienced a minor incident on January 28, 2026 affecting Pod 0 and Pod 1 and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 10:00 PM UTC
Resolved
Jan 28, 2026, 11:16 PM UTC
Duration
1h 15m
Detected by Pingoru
Jan 28, 2026, 10:00 PM UTC

Affected components

Pod 0Pod 1Pod 2Pod 3Pod 4Pod 5Pod 6Pod 7Pod 8Pod 9

Update timeline

  1. identified Jan 28, 2026, 10:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 28, 2026, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 11:16 PM UTC

    This incident has been resolved.