Experian incident

Incident Notification - P2 - High response time for GI UK

Minor Resolved View vendor source →

Experian experienced a minor incident on May 19, 2025 affecting Address Validation (REST v2), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 03:30 PM UTC
Resolved
May 19, 2025, 03:31 PM UTC
Duration
1m
Detected by Pingoru
May 19, 2025, 03:30 PM UTC

Affected components

Address Validation (REST v2)

Update timeline

  1. investigating May 19, 2025, 03:30 PM UTC

    Some customers in the UK may have experienced some higher than normal response times.

  2. resolved May 19, 2025, 03:31 PM UTC

    The issue is now fixed. We apologies for any inconvenience this may have caused.