Experian incident

High response time for EAV and GI in NOTT

Minor Resolved View vendor source →

Experian experienced a minor incident on May 21, 2025 affecting Experian Address Validation and Address Validation (REST v2), lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:28 AM UTC
Resolved
May 21, 2025, 09:55 AM UTC
Duration
1h 26m
Detected by Pingoru
May 21, 2025, 08:28 AM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating May 21, 2025, 08:50 AM UTC

    Some customers in the UK may be experiencing some intermittent high response times. We are investigating this now

  2. resolved May 21, 2025, 09:55 AM UTC

    This incident has been resolved.