Experian incident

HDS - Multitenant UK1

Major Resolved View vendor source →

Experian experienced a major incident on June 2, 2025 affecting United Kingdom [UK1], lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 11:38 AM UTC
Resolved
Jun 02, 2025, 01:29 PM UTC
Duration
1h 51m
Detected by Pingoru
Jun 02, 2025, 11:38 AM UTC

Affected components

United Kingdom [UK1]

Update timeline

  1. investigating Jun 02, 2025, 11:38 AM UTC

    When customers log into Data Studio, they will be presented with an error message once a tenant is selected. We are investigating this now as a matter of urgency

  2. resolved Jun 02, 2025, 01:29 PM UTC

    A fix has been implemented, and we are monitoring closely.